FAQ

We offer free shipping on orders over XOF 50,000.

For orders below XOF 50,000, shipping costs will be calculated based on the delivery location and shared with you via WhatsApp after your order is placed.

Yes. All products sold by Jubilee International are authentic products sourced from Korea.

Trusted Quality
Authentic Korean Products You Can Trust.

We offer secure payment options, including:

• Credit / Debit Card
• MTN Mobile Money
• Orange Money
• Wave

All payments are processed through secure payment channels.

You can contact us anytime by:

• Clicking the WhatsApp icon at the bottom-right corner of the website
• Clicking the WhatsApp button on each product page

Using the product page WhatsApp button helps us quickly identify the product you are interested in.

Delivery times may vary depending on your location and product availability.

Our team will provide an estimated delivery schedule after confirming your order.

Yes! We welcome wholesale partners and distributors.

If you are interested in selling our products, please submit an application through the ✨Apply for Wholesale✨ menu. Once your application has been reviewed and approved, you will gain access to wholesale pricing and ordering.

For additional information about partnership opportunities, bulk orders, or business inquiries, please contact us via WhatsApp.

We always aim to make sure our customers love our products. If you need to return an order, please contact us via WhatsApp, and our team will guide you through the return process.

If a product is temporarily unavailable, please contact us through WhatsApp.

We will inform you when the product becomes available again or recommend similar alternatives.

For any questions regarding products, orders, delivery, or wholesale inquiries, please contact us via WhatsApp. Our team will be happy to assist you.